Cancellation & Refund Policy

At Avia Cric Champions, we strive to provide a seamless and enjoyable experience. This Cancellation & Refund Policy outlines the terms and conditions under which cancellations and refunds will be processed.

1. Cancellations

Users can cancel their participation in a game or event before it begins. Once an event has started, cancellations will not be permitted, and the entry fee will not be refunded.

2. Refund Eligibility

Refunds are available in the event of a technical issue that prevents access to the game or event. If the issue is determined to be caused by our platform, a full refund will be issued. Refunds are not provided for personal or third-party issues.

3. Refund Process

To request a refund, users must contact our support team within 48 hours of the issue. Refunds will be processed within 7-10 business days once the request is approved.

4. Non-Refundable Fees

Certain fees may be non-refundable, including those related to administrative costs or payment processing fees. These will be clearly outlined during the payment process.

5. Changes to This Policy

We reserve the right to update this Cancellation & Refund Policy at any time. Any changes will be posted on this page, and we encourage users to review it regularly.

By using Avia Cric Champions, you agree to abide by this Cancellation & Refund Policy. If you have any questions or concerns, please contact our support team for assistance.